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AN EXTRAORDINARY CLAIMS SUPPORT SERVICE.

Because there’s no such thing as an ordinary claim.
HOW HALO WORKS

Every claimant’s situation is unique.
That’s why we don’t simply offer a defined list of support services.

Instead, our claims team listen, and work with our professional partners to
put in place a tailored support package for the claimant and their immediate
family, which in most cases, is made available at no additional cost.

THE SUPPORT AVAILABLE

The support made available could include specialist medical consultations, rehabilitation treatments, counselling, legal and financial advice, and more.

And for Income Protection claimants we now offer specialist services designed to help them get back to work at a pace that’s right for them.

Let us know as soon as your client is too ill to work and through a wide range of rehabilitation and support services we can help them focus on getting back to their usual self and, when they’re ready, to work and the things they love doing.

NEW HALO SERVICES FOR INCOME PROTECTION CLAIMANTS

Income Protection claimants can benefit from additional support as soon as they become too ill to work, irrelevant of their deferred period, such as:

Support for mental health conditions

Work focused coaching

Work and health support for cancer and long term conditions

Help with persistent pain and debilitating fatigue

HALO services for all claimants

The exact services made available to each claimant will depend on their situation. However, these examples show the breadth of support accessible by HALO.

Second medical opinion
from a UK Consultant

Specialist therapy for
neurological conditions

Support with home, family
and childcare issues

Finding a solicitor to
handle probate

Bereavement
counselling

Nursing support following
diagnosis and treatment

Estate planning following a
terminal illness diagnosis

Counselling to help families
cope with serious illness

Therapies to ease the
consequences of treatments

Help to draw up a
power of attorney

Support and guidance to
navigate the NHS

Signposting to employer
or state benefits

THE EXPERTS BEHIND HALO

To ensure we take the best care of policyholders, we’ve partnered with the best.
Here’s a small selection of the partners that help us bring HALO to life.

Provides specialist therapy and support for claimants diagnosed with a neurological condition. This could include Parkinson’s disease, motor neurone disease, a stroke, or an injury to the brain, spine or central nervous system.

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Provides personalised legal advice and continued support for claimants. They can advise on a range of complex issues faced by bereaved families and critically ill policyholders including care planning, estate and tax planning, powers of attorney, wills and financial matters.

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Provides specialist nurses who give claimants and their families practical advice and emotional support to help them cope with the impact of illness, disability, trauma and bereavement. The service also provides face-to-face second medical opinions and access to alternative therapies and counselling.

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Case Study
Case Study

James and Leana’s story.

A first-hand account of the value of HALO.

Making a claim

Our Claims Team will guide you through the process and make sure we get all the information we need to pay the claim.
All you or your client need to do is contact us.

BOOK A ONE-TO-ONE PRODUCT BRIEFING

To find out more about Guardian, book a product briefing with one of our Business Development Managers.

Simply complete our online booking form and we’ll call you back.

All claims are unique.
That’s why we created
halo. It’s a truly personal
approach designed to
help more families in more
ways.

Duncan Mosely
Chief Operating Officer

Tools and Literature

LET’S GET DOWN
TO BUSINESS

Additional Services
Anytime

All policyholders get free additional
benefits, without the need to claim.