Leading a business through COVID

John and Katya talk about leading a business through COVID.

In the first of a series of podcasts, Katya Maclean, Guardian CEO, talks about what it’s been like to lead a business through the Covid pandemic. In what’s been a testing time for the whole of society, she shares her insight into how the protection sector has coped, what impacts were short term, and which changes may persist. With topics ranging from underwriting, to technology, and changed client sentiment, this podcast is a must-listen for advisers making sense of the ‘new normal’.