28 April 2021

Product innovation that pays claims

Product innovation that pays claims

Katya MacLean
Chief Executive Officer

On 28 April Katya presented at the COVER Claims and Underwriting Innovation Forum, this is a recording from that session.

At Guardian, we’ve been praised and awarded for our innovation. This innovation had one simple objective – to pay more claims. Almost 3 years from our launch, we’re now able to prove it works. In this video, Katya shares some of our policyholders’ claim stories, and how we’ve been able to pay out due to the innovation in our product design.