Reason to recommend
No.5
cover upgrade
promise
If we improve our critical illness definitions,
every customer can benefit. Not just the new ones.
What makes our approach better
When providers make improvements to the quality of their critical illness cover, the benefits are only available to new customers.
We believe existing customers should be treated as well as new ones.
If our critical illness definitions improve, in most cases we’ll apply the improvements to existing customers’ policies completely free.
If they have to make a claim, we check it against both the definitions they bought and the definitions for new customers. And we pay out if the claim is valid under either.
Occasionally, we may introduce improvements to our critical illness definitions that we won’t automatically upgrade. If this happens, we’ll offer existing customers the opportunity to pay to add these definition improvements to their cover.
Read Lee’s story to fully understand the
value of our cover upgrade promise.
BOOK A ONE-TO-ONE PRODUCT BRIEFING
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Simply complete our online booking form and we’ll call you back.
